FAQ
Questions people ask before they call
Cost, setup time, your data, support, and how each system works. If your question isn't here, ask on WhatsApp.
About Operix
About Operix page →What does Operix Systems do?
We build ERP, POS and CRM software and business websites for companies in Pakistan and the UAE. Most of our work connects sales, stock and accounts so a business runs from one system instead of spreadsheets.
Do you sell ready-made software or build it for us?
Each system is set up around how your company already works. We start from modules we have built before, then change the screens, reports and approvals to fit your process.
How much does an ERP or POS system cost?
It depends on the modules, the number of users and branches, and whether you need a website with it. We don't publish prices; tell us what you need on WhatsApp or book a demo and we'll give you a written quote.
Do you work with businesses in Dubai and the UAE?
Yes. Our office is in Karachi and we work with clients in Dubai and across the UAE remotely, with the same WhatsApp line for support.
Can our staff learn it quickly?
Screens are designed with your team before we build them, and training happens on your live system in Urdu or English, branch by branch.
ERP software
ERP software page →What is ERP software?
ERP (enterprise resource planning) software keeps a company's purchasing, stock, sales, accounts and HR in one system, so a sale, a delivery or a payment updates every department at once instead of being copied between spreadsheets.
How long does it take to set up an ERP?
It depends on the modules and branches. We agree the timeline module by module in the written quote, and the first module usually goes live while the others are still being built.
Can it keep accounts in PKR and AED, with GST and VAT?
Yes. Books can run in PKR, AED or both, with Pakistan sales tax and UAE VAT reported separately for each entity.
Can we bring our data over from Excel or other software?
Yes. We import item lists, customers, suppliers and opening balances from Excel or your current software, and check the totals with you before go-live.
Is it online, or installed on our own server?
Usually it runs online so every branch and your phone can reach it. If you prefer, we can install it on your own server instead.
How much does an ERP cost?
It depends on the modules, users and branches you need. We don't publish prices; message us on WhatsApp or book a demo and we'll send a written quote.
POS system
POS system page →What is a POS system?
POS (point of sale) software is what the cashier uses to bill a customer. A good one also updates stock, records the payment method and gives you a closing report for each shift.
Does it work for restaurants as well as shops?
Yes. Restaurants get tables, kitchen tickets and delivery orders; shops get barcodes, returns and exchanges. Both run on the same system.
Which printers and scanners does it support?
Standard thermal receipt printers and USB or Bluetooth barcode scanners. Tell us what you already have and we'll confirm before you buy anything new.
Can it connect to our ERP or accounts?
Yes. Operix POS can post each day's sales straight into the ERP's accounts and stock, so nobody re-enters totals at month end.
How much does a POS system cost?
It depends on the number of counters, branches and features. We don't publish prices; message us on WhatsApp for a written quote.
CRM software
CRM software page →What is CRM software?
CRM (customer relationship management) software records your leads and customers, what was said and quoted, and what should happen next, so no enquiry is forgotten.
Can it take leads from WhatsApp?
Yes. Enquiries from WhatsApp, your website and email can all be recorded as leads in the same pipeline.
Can the CRM connect to our ERP?
Yes. A won deal can become a sales order in the ERP without re-typing, and customer balances can show inside the CRM.
Is it only for large sales teams?
No. It is just as useful for an owner and two salespeople who currently track leads in a diary or a spreadsheet.
How much does a CRM cost?
It depends on users and integrations. We don't publish prices; message us on WhatsApp for a written quote.
Mobile app development
Mobile app development page →Do you build for both Android and iPhone?
Yes. We build both from one codebase, so both versions get the same features at the same time.
Can the app connect to our ERP or POS?
Yes. Staff and customer apps read and write the same data as your ERP, POS or website, so there's nothing to re-enter.
Who owns the app and its store listing?
You do. The app is published under your company's Google Play and App Store accounts.
How long does an app take?
It depends on the screens and integrations. The timeline is set module by module in the written quote.
How much does a mobile app cost?
It depends on the features, platforms and integrations. We don't publish prices; message us on WhatsApp for a written quote.
Web development
Web development page →How long does a business website take?
It depends on the number of pages and features. A company site is usually faster than an online store; the timeline is written into the quote.
Will my website rank on Google?
We build every site with the technical SEO Google expects and help you with content and Search Console. Rankings depend on competition and content, so we don't promise positions.
Can I update the website myself?
Yes. Sites that change often get an admin panel for pages, products and blog posts.
Do you build online stores with cash on delivery?
Yes. Cash on delivery, bank transfer and card payments are all possible, with order notifications by email.
How much does a website cost?
It depends on pages, features and languages. We don't publish prices; message us on WhatsApp for a written quote.
SEO services
SEO services page →How long does SEO take to work?
Technical fixes help within weeks; rankings for competitive searches usually build over several months, depending on your competition and content.
Can you guarantee first position on Google?
No one can honestly guarantee a position. We guarantee the work: the fixes, pages and reporting agreed in the quote.
Do you do local SEO for Karachi or Dubai?
Yes. Local pages, Google Business Profile and consistent listings are part of the work for businesses that serve a city.
Can you do SEO on a website you didn't build?
Yes. We start with an audit of your current site and tell you what needs fixing before we quote.
How much do SEO services cost?
It depends on the size of the site and the competition. We don't publish prices; message us on WhatsApp for a written quote.
UI/UX design
UI/UX design page →What is the difference between UI and UX?
UX is how a task flows: what comes first, what can be skipped, where people get stuck. UI is how each screen looks. We design both together.
Can you redesign software we already have?
Yes. We can redesign the screens of an existing system and hand the designs to your developers, or build the new version ourselves.
What do we receive at the end?
Clickable prototypes, the final screen designs and a design system your developers can follow.
Do we need UI/UX design if we are buying an ERP from you?
It is included in every system we build. As a separate service it suits companies with their own developers.
Retail software
Retail software page →Can one system run several shops?
Yes. Each branch bills on its own and head office sees every branch's sales and stock live.
Can my online store and my shops share stock?
Yes. The website and the POS read the same stock, so an item sold in one place is no longer offered in the other.
Do you support barcode printers and scanners?
Yes, standard barcode label printers and scanners. Tell us what you have and we'll confirm before you buy anything.
How much does a retail POS cost?
It depends on counters, branches and whether you need the ERP and an online store. We don't publish prices; ask on WhatsApp for a written quote.
Restaurants software
Restaurants software page →Can customers order from our own website?
Yes. Website orders arrive on the same screen as counter orders, so the kitchen works from one list.
Does it keep working if the internet goes down?
Billing continues offline and syncs when the connection is back.
Can it handle several branches or a central kitchen?
Yes. Each branch runs its own POS, and head office sees sales and stock across all of them.
How much does a restaurant POS cost?
It depends on counters, branches and online ordering. We don't publish prices; ask on WhatsApp for a written quote.
Pharmacy software
Pharmacy software page →Can the system sell the earliest-expiring batch first?
Yes. The counter picks the batch with the nearest expiry unless the pharmacist chooses another.
Can we see what is about to expire?
Yes. A near-expiry report lists medicines by batch and date, so you can return or move them in time.
Does it work for a chain of pharmacies?
Yes. Each branch has its own stock, with transfers and a central view.
How much does pharmacy software cost?
It depends on branches and counters. We don't publish prices; ask on WhatsApp for a written quote.
Distribution software
Distribution software page →Can salesmen book orders on their phones?
Yes. Orders are booked on the phone by route and shop, and reach the office immediately.
Can we set credit limits per shop?
Yes. An order above a shop's limit is held for approval before it is delivered.
Can we see recoveries by salesman?
Yes. Each salesman has a recovery list and the office sees balances by age.
How much does distribution software cost?
It depends on the number of salesmen, warehouses and modules. We don't publish prices; ask on WhatsApp for a written quote.
Textile software
Textile software page →Can the ERP track fabric sent to outside units?
Yes. Every issue and receipt from a job-work unit is recorded, with shortages and rejections against the order.
Can we see the cost of an order before it ships?
Yes. Material, processing and overheads build up per order as it moves through production.
Do you build websites for textile exporters?
Yes. We built the corporate website for Syed Ahmed & Sons, a Karachi textile company.
How much does a textile ERP cost?
It depends on the stages and modules you need. We don't publish prices; ask on WhatsApp for a written quote.
Manufacturing software
Manufacturing software page →Can the ERP calculate the real cost of each batch?
Yes. Material actually issued, labour and overheads are added up per work order.
Can it handle products whose recipe changes?
Yes. Bills of material keep versions, so old batches keep their old recipe.
How much does a manufacturing ERP cost?
It depends on the production stages and modules. We don't publish prices; ask on WhatsApp for a written quote.
Logistics software
Logistics software page →Can enquiries be read from our mailboxes?
Yes. For Sea Keepers, enquiries from company mailboxes arrive in the ERP automatically.
Can we see profit per job?
Yes. Revenue, purchases and expenses are recorded against each job.
How much does a logistics ERP cost?
It depends on the workflow and modules. We don't publish prices; ask on WhatsApp for a written quote.
Travel agencies software
Travel agencies software page →Have you built software for travel agencies?
Yes. We built the ERP for Al Ajmi Travels covering bookings, payments and supplier balances.
Can customers be tracked from enquiry to booking?
Yes. With the CRM, an enquiry becomes a booking without re-entering details.
How much does travel agency software cost?
It depends on modules and users. We don't publish prices; ask on WhatsApp for a written quote.
Schools software
Schools software page →Can parents see fees and results online?
Yes. The parent portal shows each child's fees, attendance and results.
Can the software print fee vouchers?
Yes. Vouchers are generated per student with discounts and due dates applied.
How much does school software cost?
It depends on the number of campuses and modules. We don't publish prices; ask on WhatsApp for a written quote.
Working with us in Pakistan
Working with us in Pakistan page →Do you only work with businesses in Karachi?
No. We work with businesses across Pakistan. Karachi clients get on-site demos and training; other cities work with us online.
Can the POS connect to FBR?
If your business is required to integrate its POS with FBR, tell us when you ask for a quote and we'll plan the integration into the project.
Can we pay for the project in instalments?
Payments are tied to project milestones, agreed in the written quote.
How much does an ERP or POS cost in Pakistan?
It depends on modules, users and branches. We don't publish prices; message us on WhatsApp for a written quote in PKR.
Working with us in Dubai & UAE
Working with us in Dubai & UAE page →Do you have an office in Dubai?
No. Our office is in Karachi and we work with UAE clients remotely, with the same team and WhatsApp line.
Does the system handle UAE VAT?
Yes. VAT is applied on sales and purchase invoices and reported for your filing.
Can the website be in Arabic?
Yes. We build English and Arabic websites, including right-to-left layouts, and have built sites in four languages.
How much does an ERP or POS cost in the UAE?
It depends on modules, users and branches. We don't publish prices; message us on WhatsApp for a written quote.
Working with us in Karachi
Working with us in Karachi page →Where is your office in Karachi?
Block Chishti, 5 Chishti Chaman Rd, Old Clifton, Shah Rasool Colony, Karachi 75600.
Can you visit our office for a demo?
Yes. Book a demo and tell us your area; we come to you anywhere in Karachi.
How much does software cost in Karachi?
It depends on the system, modules and branches. We don't publish prices; message us on WhatsApp for a written quote.
Working with us in Lahore
Working with us in Lahore page →Do you have an office in Lahore?
No. Our office is in Karachi and we work with Lahore businesses online, with visits planned when a project needs them.
Can you train our staff remotely?
Yes. Training runs over video on your live system, branch by branch.
Working with us in Islamabad & Rawalpindi
Working with us in Islamabad & Rawalpindi page →Do you have an office in Islamabad?
No. We work with Islamabad and Rawalpindi businesses online from our Karachi office.
Can you build a CRM for a consultancy?
Yes. Leads, proposals, follow-ups and client history in one pipeline, connected to billing if you need it.
Tell us how your business runs today.
We'll show you what it looks like as one system. We don't publish prices: every quote starts with a conversation.
