Questions people ask before they call

We build ERP, POS and CRM software and business websites for companies in Pakistan and the UAE. Most of our work connects sales, stock and accounts so a business runs from one system instead of spreadsheets.

Each system is set up around how your company already works. We start from modules we have built before, then change the screens, reports and approvals to fit your process.

It depends on the modules, the number of users and branches, and whether you need a website with it. Starting prices are on our pricing page; tell us what you need on WhatsApp or book a demo and we'll give you a written quote.

Yes. Our office is in Karachi and we work with clients in Dubai and across the UAE remotely, with the same WhatsApp line for support.

Screens are designed with your team before we build them, and training happens on your live system in Urdu or English, branch by branch.

Operix Systems designs and builds business websites from Karachi for companies across Pakistan. Each site is designed for your business, written in clear English or Urdu, fast on phones and set up for Google from day one.

It depends on the number of pages, the design work and whether we write the content. Starting prices in PKR are on our pricing page, and after a short call you get one fixed written quote.

Look for a company that shows live sites it has built, gives a fixed written quote, hands you ownership of the domain and code, and answers on WhatsApp after launch. That is how we work at Operix Systems.

Yes. We work with businesses all over Pakistan. In Karachi we can meet at your office; in other cities the whole project runs online, at the same price.

A simple company website is usually ready in one to three weeks once we have your content. Online stores and sites with more features take longer, and the timeline is written into the quote.

Yes. Online stores can take cash on delivery, bank transfer, JazzCash, Easypaisa and card payments, with order alerts and courier booking where needed.

Every site is built with the technical SEO Google expects: fast pages, proper titles, a sitemap and Search Console setup. Ranking for competitive searches also needs good content and time, so we do not promise positions.

Yes. A site can be in English, Urdu or both, with proper right-to-left layout for the Urdu pages.

A social page is useful, but you do not own it and customers searching Google often cannot find it. A website is yours, appears in search results and makes your business look established.

You do. The domain is registered in your name and you receive full access to the site and its code.

Yes. We review your current site, keep what works, fix speed and mobile problems, and move your pages over without losing their Google rankings.

Yes. Monthly support plans cover updates, backups, security fixes and small changes, with help on WhatsApp. Plan prices are on our pricing page.

ERP (enterprise resource planning) software keeps a company's purchasing, stock, sales, accounts and HR in one system, so a sale, a delivery or a payment updates every department at once instead of being copied between spreadsheets.

It depends on the modules and branches. We agree the timeline module by module in the written quote, and the first module usually goes live while the others are still being built.

Yes. Books can run in PKR, AED or both, with Pakistan sales tax and UAE VAT reported separately for each entity.

Yes. We import item lists, customers, suppliers and opening balances from Excel or your current software, and check the totals with you before go-live.

Usually it runs online so every branch and your phone can reach it. If you prefer, we can install it on your own server instead.

It depends on the modules, users and branches you need. Starting prices are on our pricing page; message us on WhatsApp or book a demo and we'll send a written quote.

POS (point of sale) software is what the cashier uses to bill a customer. A good one also updates stock, records the payment method and gives you a closing report for each shift.

Yes. Restaurants get tables, kitchen tickets and delivery orders; shops get barcodes, returns and exchanges. Both run on the same system.

Standard thermal receipt printers and USB or Bluetooth barcode scanners. Tell us what you already have and we'll confirm before you buy anything new.

Yes. Operix POS can post each day's sales straight into the ERP's accounts and stock, so nobody re-enters totals at month end.

It depends on the number of counters, branches and features. Starting prices are on our pricing page; message us on WhatsApp for a written quote.

CRM (customer relationship management) software records your leads and customers, what was said and quoted, and what should happen next, so no enquiry is forgotten.

Yes. Enquiries from WhatsApp, your website and email can all be recorded as leads in the same pipeline.

Yes. A won deal can become a sales order in the ERP without re-typing, and customer balances can show inside the CRM.

No. It is just as useful for an owner and two salespeople who currently track leads in a diary or a spreadsheet.

It depends on users and integrations. Starting prices are on our pricing page; message us on WhatsApp for a written quote.

Yes. We build both from one codebase, so both versions get the same features at the same time.

Yes. Staff and customer apps read and write the same data as your ERP, POS or website, so there's nothing to re-enter.

You do. The app is published under your company's Google Play and App Store accounts.

It depends on the screens and integrations. The timeline is set module by module in the written quote.

It depends on the features, platforms and integrations. Starting prices are on our pricing page; message us on WhatsApp for a written quote.

It depends on the number of pages and features. A company site is usually faster than an online store; the timeline is written into the quote.

We build every site with the technical SEO Google expects and help you with content and Search Console. Rankings depend on competition and content, so we don't promise positions.

Yes. Sites that change often get an admin panel for pages, products and blog posts.

Yes. Cash on delivery, bank transfer and card payments are all possible, with order notifications by email.

It depends on pages, features and languages. Starting prices are on our pricing page; message us on WhatsApp for a written quote.

Technical fixes help within weeks; rankings for competitive searches usually build over several months, depending on your competition and content.

No one can honestly guarantee a position. We guarantee the work: the fixes, pages and reporting agreed in the quote.

Yes. Local pages, Google Business Profile and consistent listings are part of the work for businesses that serve a city.

Yes. We start with an audit of your current site and tell you what needs fixing before we quote.

It depends on the size of the site and the competition. Starting prices are on our pricing page; message us on WhatsApp for a written quote.

UX is how a task flows: what comes first, what can be skipped, where people get stuck. UI is how each screen looks. We design both together.

Yes. We can redesign the screens of an existing system and hand the designs to your developers, or build the new version ourselves.

Clickable prototypes, the final screen designs and a design system your developers can follow.

It is included in every system we build. As a separate service it suits companies with their own developers.

Yes. Each branch bills on its own and head office sees every branch's sales and stock live.

Yes. The website and the POS read the same stock, so an item sold in one place is no longer offered in the other.

Yes, standard barcode label printers and scanners. Tell us what you have and we'll confirm before you buy anything.

It depends on counters, branches and whether you need the ERP and an online store. Starting prices are on our pricing page; ask on WhatsApp for a written quote.

Yes. Website orders arrive on the same screen as counter orders, so the kitchen works from one list.

Billing continues offline and syncs when the connection is back.

Yes. Each branch runs its own POS, and head office sees sales and stock across all of them.

It depends on counters, branches and online ordering. Starting prices are on our pricing page; ask on WhatsApp for a written quote.

Yes. The counter picks the batch with the nearest expiry unless the pharmacist chooses another.

Yes. A near-expiry report lists medicines by batch and date, so you can return or move them in time.

Yes. Each branch has its own stock, with transfers and a central view.

It depends on branches and counters. Starting prices are on our pricing page; ask on WhatsApp for a written quote.

Yes. Orders are booked on the phone by route and shop, and reach the office immediately.

Yes. An order above a shop's limit is held for approval before it is delivered.

Yes. Each salesman has a recovery list and the office sees balances by age.

It depends on the number of salesmen, warehouses and modules. Starting prices are on our pricing page; ask on WhatsApp for a written quote.

Yes. Every issue and receipt from a job-work unit is recorded, with shortages and rejections against the order.

Yes. Material, processing and overheads build up per order as it moves through production.

Yes. We built the corporate website for Syed Ahmed & Sons, a Karachi textile company.

It depends on the stages and modules you need. Starting prices are on our pricing page; ask on WhatsApp for a written quote.

Yes. Material actually issued, labour and overheads are added up per work order.

Yes. Bills of material keep versions, so old batches keep their old recipe.

It depends on the production stages and modules. Starting prices are on our pricing page; ask on WhatsApp for a written quote.

Yes. For Sea Keepers, enquiries from company mailboxes arrive in the ERP automatically.

Yes. Revenue, purchases and expenses are recorded against each job.

It depends on the workflow and modules. Starting prices are on our pricing page; ask on WhatsApp for a written quote.

Yes. We built the ERP for Al Ajmi Travels covering bookings, payments and supplier balances.

Yes. With the CRM, an enquiry becomes a booking without re-entering details.

It depends on modules and users. Starting prices are on our pricing page; ask on WhatsApp for a written quote.

Yes. The parent portal shows each child's fees, attendance and results.

Yes. Vouchers are generated per student with discounts and due dates applied.

It depends on the number of campuses and modules. Starting prices are on our pricing page; ask on WhatsApp for a written quote.

No. We work with businesses across Pakistan. Karachi clients get on-site demos and training; other cities work with us online.

If your business is required to integrate its POS with FBR, tell us when you ask for a quote and we'll plan the integration into the project.

Payments are tied to project milestones, agreed in the written quote.

It depends on modules, users and branches. Starting prices are on our pricing page; message us on WhatsApp for a written quote in PKR.

No. Our office is in Karachi and we work with UAE clients remotely, with the same team and WhatsApp line.

Yes. VAT is applied on sales and purchase invoices and reported for your filing.

Yes. We build English and Arabic websites, including right-to-left layouts, and have built sites in four languages.

It depends on modules, users and branches. Starting prices are on our pricing page; message us on WhatsApp for a written quote.

No. Our only office is in Karachi, and every Saudi project is delivered remotely by that team. If you need a supplier who can visit your premises, a company based in your city will suit you better.

Systems for Saudi clients are built to issue invoices electronically with a QR code, and integration with ZATCA's platform is planned into the project. Which wave applies to you and exactly what your invoices must contain are for your tax adviser to confirm.

Calls and training are held in English, or in Urdu if your team prefers it. The system itself, with its screens and documents, is built in Arabic, and the Arabic wording is reviewed with your own staff before go-live.

The figure follows the modules, users, branches and integrations you need, e-invoicing included. Starting prices are on our pricing page; send us a message on WhatsApp and you will get a written quote.

No. The company has a single address, on I.I. Chundrigar Road in Karachi, and no branch or agent in America. US clients deal with that team online, on calls in the US morning and through written updates the rest of the time.

Karachi is nine to ten hours ahead of Eastern time and twelve to thirteen ahead of Pacific. We keep a fixed call slot in your morning, which is our evening, and the build work happens while you are offline.

You do. Your company is the registered holder of the source code, the hosting and domain, and any App Store, Google Play or payment account, and the agreement records that from the outset.

No US company appears in our published portfolio. The bulk of it was built for Pakistani and UAE businesses; a few projects are international, among them a Belgian fashion label's online store. Judge us on the work you can open and on a demo.

No. Our only office is in Karachi, Pakistan, and UK projects run entirely online. We have not published a project for a UK client yet; the international work in our portfolio includes an online store for a Belgian fashion label and a website for an ecommerce management and sourcing company.

It records VAT on sales and purchases in pounds, with the standard rate at 20%, and keeps those records digitally. The VAT return itself is filed from your accounting package, such as Xero, QuickBooks or Sage, which receives the figures from the system we build. Which rates and schemes apply to your business is something to confirm with your accountant.

UK GDPR and the Data Protection Act apply to your customers' and staff's data wherever your supplier sits. Before work starts, the contract sets out what data the system holds, where it is hosted and who on our side may reach it, and we build and test on made-up data wherever the job allows. Ask your lawyer or data protection adviser to review those terms.

The price follows what you need built: which modules, how many users, what it must connect to. That is why we publish no price list. A discovery call comes first, then a written scope with a figure against each milestone, and you pay as each milestone is accepted.

No. Operix has a single office, on I.I. Chundrigar Road, Karachi, and nobody based in Europe. European projects are run online from there, by one team from the first call through to support.

Three things are fixed in the contract: the personal data we are allowed to touch, the few people here who may touch it, and the hosting region, which you select. GDPR sets conditions for suppliers outside the EU, and how they apply depends on your data, so take legal advice for your own case.

Any language your customers or staff read. Zoya Couture, our European project, sells in Dutch, French and English, and a UAE site of ours runs in English, Arabic, Chinese and Russian. Our working language with you is English; before launch, each language is proofread by a native speaker you trust.

One so far: Zoya Couture, an online store for a new Belgian fashion label in Gent. The rest of our portfolio is mostly in Pakistan and the UAE, and we would rather tell you that than imply otherwise.

Office 105, 15th Floor, BRR Tower, I.I. Chundrigar Road, City Railway Colony, Karachi 74000.

Yes. Book a demo and tell us your area; we come to you anywhere in Karachi.

It depends on the system, modules and branches. Starting prices are on our pricing page; message us on WhatsApp for a written quote.

No. Our office is in Karachi and we work with Lahore businesses online, with visits planned when a project needs them.

Yes. Training runs over video on your live system, branch by branch.

No. We work with Islamabad and Rawalpindi businesses online from our Karachi office.

Yes. Leads, proposals, follow-ups and client history in one pipeline, connected to billing if you need it.