CRM software for sales teams in Pakistan and the UAE
A CRM keeps every lead, conversation, quote and follow-up in one place. Operix CRM collects enquiries from your website, WhatsApp and email into a single pipeline, reminds each salesperson what to do next, and shows managers which deals are moving.
CRM software in Pakistan, Dubai & UAE, Saudi Arabia, the USA, the UK and Europe
In this CRM software
- One inbox for every enquiry
- Pipeline you can see
- Quotes from the CRM
- Follow-ups that happen
- Customer history
- Reports for managers
CRM software
What the CRM covers
One inbox for every enquiry
Website forms, email and WhatsApp enquiries land as leads, with the source recorded so you know which channel pays.
Pipeline you can see
Each deal sits in a stage from new to won, and a board shows what is stuck and with whom.
Quotes from the CRM
Build a quotation from your price list, send it as a PDF and see when it was opened.
Follow-ups that happen
Reminders for calls and visits, and a daily list for each salesperson.
Customer history
Every call note, quote and order against the customer, so a new salesperson picks up where the last one left off.
Reports for managers
Leads by source, conversion by salesperson, and revenue expected this month.
Industries
Who uses our CRM software
Retail
Barcode billing, Stock by branch, Returns and exchanges
Retail software →
Restaurants
One order screen, Kitchen tickets, Recipes and food cost
Restaurants software →
Pharmacy
Batch and expiry, Near-expiry alerts, Fast counter search
Pharmacy software →
Distribution
Order booking on phone, Loads and delivery, Recoveries and ageing
Distribution software →
Textile
Orders and merchandising, Job work tracking, Stock by stage
Textile software →
Manufacturing
Bills of material, Work orders, Raw material stock
Manufacturing software →
Logistics
Enquiries to quotations, Purchasing and vendors, Jobs and shipments
Logistics software →
Travel agencies
Bookings, Receipts and balances, Suppliers
Travel agencies software →
Schools
Admissions and students, Fees, Attendance
Schools software →
How we work
Discovery to support, in five steps.
01
Discovery
We sit with the people who will use the system and write down how work really moves today.
02
Design
You see every screen before we build it, and change it while change is cheap.
03
Build
Weekly releases you can click through, on your own data, not a demo.
04
Train
Your team learns on the live system, branch by branch, in Urdu or English.
05
Support
One WhatsApp number for questions, fixes and the next feature.
Portfolio
Projects that use our CRM software
WebsiteERPCRMA2Z Pvt Ltd
Software house · Pakistan
A company website with service, location and blog pages built for search, alongside an ERP for managing the business.
Case study →
WebsiteERPCRMSiratim
Bottled water · Pakistan
A brand website and a CRM/ERP for a bottled water company's customers, orders and deliveries.
Case study →
ERPCRMHappy Palace School
School group with 12+ campuses · Pakistan
A school management CRM for a group of schools and colleges: admissions, students, parents, fees and campus operations across every campus.
Case study →
Questions
CRM software: what people ask
What is CRM software?
CRM (customer relationship management) software records your leads and customers, what was said and quoted, and what should happen next, so no enquiry is forgotten.
Can it take leads from WhatsApp?
Yes. Enquiries from WhatsApp, your website and email can all be recorded as leads in the same pipeline.
Can the CRM connect to our ERP?
Yes. A won deal can become a sales order in the ERP without re-typing, and customer balances can show inside the CRM.
Is it only for large sales teams?
No. It is just as useful for an owner and two salespeople who currently track leads in a diary or a spreadsheet.
How much does a CRM cost?
It depends on users and integrations. Starting prices are on our pricing page; message us on WhatsApp for a written quote.
References
Read next
Blog · 4 November 2026 · 5 min
Website with WhatsApp integration in Pakistan: what it should do
How a website with WhatsApp integration works in Pakistan: click-to-chat buttons, pre-filled product messages, order alerts and when you need the WhatsApp Business API.
Read →
Blog · 29 October 2026 · 5 min
B2B ecommerce website: an online ordering portal for dealers and distributors
Want dealers to order online instead of by phone? What a B2B ordering portal shows: customer prices, credit limits, approvals and the ERP link.
Read →
Blog · 28 October 2026 · 5 min
Real estate website design in Karachi: questions to ask first
Real estate website design in Karachi: property listings, search filters, project pages, WhatsApp leads and how enquiries reach your agents.
Read →
Blog · 28 October 2026 · 5 min
School website design in Karachi: what parents look for
School website design in Karachi: admissions pages, fee information, notices, campus pages, parent portals and how enquiries reach the admissions office.
Read →
Blog · 23 October 2026 · 5 min
Bespoke CRM software in KSA: what to ask before you commission one
Questions Saudi owners ask about bespoke CRM software: what bespoke means, when a package is enough, who owns the code, Arabic, PDPL and remote delivery.
Read →
Blog · 23 October 2026 · 6 min
Bespoke CRM software in Saudi Arabia: Riyadh, Jeddah and the Kingdom
When a Saudi business should build a bespoke CRM instead of buying one, what to specify for Arabic, WhatsApp and SMS, PDPL hosting and ZATCA invoicing, and how selling differs in Riyadh, Jeddah and the Eastern Province.
Read →
Services
Works together with
ERP software
Purchasing, stock, sales, accounts and HR in one system, built around how your company already works.
ExplorePOS system
Fast billing for shops and restaurants that updates stock and the day's cash the moment a sale is made.
ExploreMobile app development
Android and iPhone apps for your customers and your team, connected to the same data as your ERP or website.
ExploreWeb development
Company websites and online stores that load fast, rank on Google and bring in enquiries.
ExploreSEO services
Get found on Google for the searches your customers make, in Pakistan, Dubai or wherever they are.
ExploreUI/UX design
Screens your staff can learn in a day, designed before a line of code is written.
Explore
See CRM software on your own numbers.
We'll show you what it looks like as one system. Starting prices are on our pricing page; every quote starts with a conversation.