Who we are
Operix Systems, Office 105, 15th Floor, BRR Tower, I.I. Chundrigar Road, City Railway Colony, Karachi 74000, Pakistan. Contact: info@operixsystems.com, +92 324 3259077.
What we collect
Details you send us: your name, company, phone or WhatsApp number, email and the message you write, whether through the contact form, WhatsApp or email, and your email address if you sign up for the newsletter in the footer.
Technical data: your connection's IP address is checked when you send the contact form or the newsletter form, only to block spam (more than 5 messages in 10 minutes). It is held briefly in memory and not saved with your enquiry.
Usage data: if you accept analytics cookies, pages visited, device type and approximate location, collected by Google Analytics. Without your consent, no analytics cookies are set. Details are in our Cookie Policy.
How we use it
To reply to your enquiry, prepare a quote or demo, and deliver and support the systems we build for you.
To send you the newsletter you signed up for: a guide roughly once a month, until you reply asking us to stop. The address is held in our mailbox, not with a mailing-list company.
To understand which pages are useful and improve the website.
We do not sell your information or share it for other companies' marketing.
Client data inside our systems
Data you store in an ERP, POS or CRM we build or host for you belongs to you. We access it only to set up, support or fix the system, and we do not show it in our portfolio or marketing without your written permission.
Who we share it with
Service providers who help us run this website and our systems, such as hosting, email and analytics providers, only as needed to provide their service.
Authorities, where the law requires it.
Where it is stored
This website is hosted by Vercel and analytics are run by Google, so some information may be processed on servers outside Pakistan and the UAE. We choose providers that protect data with encryption and access controls.
Security
The website only works over an encrypted (HTTPS) connection. Inside the systems we build, access is by user login with roles, so each person sees only what their job needs.
Children
This website and our services are meant for businesses. We do not knowingly collect information from children.
How long we keep it
Newsletter addresses are kept until you unsubscribe. Enquiries are kept for as long as needed to respond and follow up, and client records for as long as we work together and the law requires afterwards.
Your choices
You can ask us for a copy of your information, ask us to correct it, or ask us to delete it, by writing to info@operixsystems.com. You can change your analytics choice at any time with "Cookie settings" at the bottom of every page.
Changes
We will update this page when our practices change and show the date of the latest version at the top.