POS software in Karachi for shops and restaurants

What POS software has to do in a Karachi shop

A counter in Karachi works under conditions most imported billing software was never written for. The light goes, the internet drops, the customer wants to pay half in cash and half by JazzCash, and a regular wants today's bill put on his account until the end of the month. POS software that only works when everything is perfect gets abandoned within weeks, and the shop goes back to the register and the diary.

So we start from the counter, not from a feature list. Before anything is installed we watch how a sale really happens in your shop: how items are found, who is allowed to give a discount, how returns are handled, and how the cash is counted at closing. The system is then set up to match that, with your items, your prices, your tax and your receipt.

Retail shops, marts and pharmacies

For retail the work is speed and stock. A cashier scans a barcode or types two letters of a name, the bill prints on a thermal printer, and the stock of that item drops at once in the shop that sold it. The owner sees what is running low before the shelf is empty, not after.

• Barcode billing, with labels printed for items that have no barcode
• Stock per shop and godown, with transfers between them
• Udhaar ledger per customer, with a credit limit and a running balance
• Batch and expiry dates for pharmacies, with a near-expiry list
• Purchase entry from supplier bills, so cost and margin are known per item

Restaurants, cafes and takeaways

A restaurant needs the order to reach the kitchen correctly more than it needs a fast bill. Orders are taken by table, takeaway or delivery, and each item prints at the station that cooks it, so the grill does not read the drinks. At closing, each rider's cash is listed on its own line against the orders he carried.

Where a restaurant also takes orders from its website, those orders can land on the same board as counter and table sales. That is how we built it for The Roll Palace in Keamari and for Cheesy Bite: one screen for the kitchen, whichever way the order came in.

How installation works

We work from I.I. Chundrigar Road and install on site across the city, from Saddar and Tariq Road to DHA, Gulshan, North Nazimabad and Keamari. The steps are the same for one counter or ten.

• Visit: we see the counter, the hardware you already own and how the day closes
• Setup: your items, prices, taxes, users and receipt are loaded before go-live
• Hardware: printer, scanner and cash drawer are connected and tested on your counter
• Training: cashiers and the manager learn on the live system, in Urdu or English
• First closing: we are with you for the first day-end, when most questions come up

Reports the owner actually reads

Most owners want four answers every evening: what was sold, how much cash should be in the drawer, what is owed to the shop, and what needs reordering. Those are on one closing report per shift and per branch, readable on your phone, so you do not need to be at the shop to know how the day went. Sales by item, by cashier and by hour are there when you want to go deeper.

When the business outgrows a counter system, daily sales can post into Operix ERP for purchasing, accounts and payroll, so nothing has to be typed twice. A single small shop that only needs billing and a khata can start with our Android app instead.