CRM software · Saudi Arabia
CRM software in Saudi Arabia
Operix CRM keeps a Saudi sales team's enquiries in one pipeline, whether they arrive by WhatsApp, SMS, phone or the website. Customer and company names are held in Arabic and in English, quotations go out in SAR with VAT shown, and follow-ups are planned across a Sunday-to-Thursday week. Setup and support both happen online, from our office in Karachi.
Set up for Saudi Arabia
Leads from WhatsApp and SMS
An enquiry that begins as a WhatsApp message or a text is logged as a lead with its source and its owner, so it no longer lives on one salesperson's phone.
Arabic names, found either way
Each contact carries its Arabic name and an English spelling, and a search finds the customer whichever way the name was typed.
Follow-ups on the Saudi week
Reminders and daily call lists run Sunday to Thursday, and a task that lands on the weekend moves to the next working day.
CRM software
What the CRM covers
The same CRM software we build everywhere, with the local setup above for Saudi Arabia.
One inbox for every enquiry
Website forms, email and WhatsApp enquiries land as leads, with the source recorded so you know which channel pays.
Pipeline you can see
Each deal sits in a stage from new to won, and a board shows what is stuck and with whom.
Quotes from the CRM
Build a quotation from your price list, send it as a PDF and see when it was opened.
Follow-ups that happen
Reminders for calls and visits, and a daily list for each salesperson.
Customer history
Every call note, quote and order against the customer, so a new salesperson picks up where the last one left off.
Reports for managers
Leads by source, conversion by salesperson, and revenue expected this month.
Portfolio
CRM software projects
WebsiteERPCRMA2Z Pvt Ltd
Software house · Pakistan
A company website with service, location and blog pages built for search, alongside an ERP for managing the business.
Case study →
WebsiteERPCRMSiratim
Bottled water · Pakistan
A brand website and a CRM/ERP for a bottled water company's customers, orders and deliveries.
Case study →
ERPCRMHappy Palace School
School group with 12+ campuses · Pakistan
A school management CRM for a group of schools and colleges: admissions, students, parents, fees and campus operations across every campus.
Case study →
Questions
CRM software in Saudi Arabia: what people ask
Can quotations be sent in Arabic?
Yes. A quotation is produced from your price list in Arabic, English or both, in SAR with VAT at 15% shown, and sent as a PDF from the CRM.
Can the CRM send SMS messages to customers?
It can, through an SMS provider your company signs up with. We connect the CRM to that account during the project and test delivery with your team.
How much does a CRM cost?
It depends on users and integrations. We don't publish prices; message us on WhatsApp for a written quote.
Industries
Who uses our CRM software
Retail
Barcode billing, Stock by branch, Returns and exchanges
Retail software →
Restaurants
One order screen, Kitchen tickets, Recipes and food cost
Restaurants software →
Pharmacy
Batch and expiry, Near-expiry alerts, Fast counter search
Pharmacy software →
Distribution
Order booking on phone, Loads and delivery, Recoveries and ageing
Distribution software →
Textile
Orders and merchandising, Job work tracking, Stock by stage
Textile software →
Manufacturing
Bills of material, Work orders, Raw material stock
Manufacturing software →
Logistics
Enquiries to quotations, Purchasing and vendors, Jobs and shipments
Logistics software →
Travel agencies
Bookings, Receipts and balances, Suppliers
Travel agencies software →
Schools
Admissions and students, Fees, Attendance
Schools software →
See how we work in Saudi Arabia.
References
Read before you buy: CRM software
Blog · 1 October 2026 · 5 min
CRM for sales teams in Pakistan who sell on WhatsApp
How a CRM for sales teams works when leads arrive on WhatsApp: one shared record, follow-ups that do not rely on memory, and chat kept in the flow.
Read →Blog · 1 October 2026 · 5 min
CRM vs Excel: when a sheet is enough and when it is not
CRM vs Excel for tracking leads and customers: what a sheet does well, where it breaks, five questions to settle it, and how to move.
Read →Blog · 1 October 2026 · 6 min
WhatsApp automation for business: what to automate first
WhatsApp automation in Pakistan and the UAE: order confirmations, delivery updates, payment reminders, app versus API, and what stays with a human.
Read →
Saudi Arabia
Other services in Saudi Arabia
- ERP software in Saudi Arabia
- POS system in Saudi Arabia
- Mobile app development in Saudi Arabia
- Web development in Saudi Arabia
- SEO services in Saudi Arabia
- UI/UX design in Saudi Arabia
- CRM software in Pakistan →
- CRM software in Dubai & UAE →
- CRM software in the USA →
- CRM software in the UK →
- CRM software in Europe →
Services
Works together with
ERP software
Purchasing, stock, sales, accounts and HR in one system, built around how your company already works.
ExplorePOS system
Fast billing for shops and restaurants that updates stock and the day's cash the moment a sale is made.
ExploreMobile app development
Android and iPhone apps for your customers and your team, connected to the same data as your ERP or website.
ExploreWeb development
Company websites and online stores that load fast, rank on Google and bring in enquiries.
ExploreSEO services
Get found on Google for the searches your customers make, in Pakistan, Dubai or wherever they are.
ExploreUI/UX design
Screens your staff can learn in a day, designed before a line of code is written.
Explore
CRM software for your business in Saudi Arabia.
We'll show you what it looks like as one system. We don't publish prices: every quote starts with a conversation.